At Alpha Auto Agencies, we strive to provide the best products and services. Please read our refund and cancellation policy carefully before making a purchase.

  1. Order Cancellation

• Orders can be cancelled within [- hours / before dispatch] of placing the order.
• Once the order has been processed or shipped, cancellation may not be possible.

  2. Refund Eligibility

  Refunds will be considered in the following cases:

• Duplicate payment
• Payment deducted but order not confirmed
• Product/service not delivered as promised
• Damaged or defective product (if applicable)

  3. Non-Refundable Items

  The following are non-refundable:

• Successfully delivered digital products or services

  4. Refund Process

• Approved refunds will be processed back to the original payment method.
• Refunds are initiated within 5–7 working days after approval.
• The credited amount may take additional time depending on your bank or payment provider.

  5. Late or Missing Refunds

  If you have not received your refund:

• Check your bank account
• Contact your bank or card issuer
• If still not resolved, contact us using the details below

  6. Contact for Refunds & Cancellations

  7. Policy Changes

  We reserve the right to modify this policy at any time without prior notice.